23 Jobs in San Francisco, CA
CyberCSI is Hiring an IT Operations Manager Near San Francisco, CA
Overview:
cyberCSI is seeking a highly skilled and experienced Managed Services Operations Manager to oversee the day-to-day operations of our managed services department. The ideal candidate will have a strong background in IT service management, excellent leadership skills, and a proven track record of delivering high-quality services to clients.
Duties:
- Manage and lead a team of technical professionals to ensure the delivery of exceptional managed services to clients.
- Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
- Monitor service performance metrics (KPIs), identify areas for improvement, and implement solutions to enhance service delivery.
- Executive Reports Development.
- Executive Reports Presentation.
- Collaborate with cross-functional teams to ensure seamless integration of managed services with other business units.
- Conduct regular performance reviews, provide feedback, and support professional development for team members.
- Act as a point of escalation for complex issues and provide timely resolution to ensure client satisfaction.
- Stay current on industry trends, technologies, and best practices to drive continuous improvement in service delivery.
Qualifications:
- Bachelor's degree is preferred in IT, Computer Science, or related field.
- 5 years of experience in managing IT operations, preferably in a managed services environment.
- Strong knowledge of ITIL framework and best practices for service management.
- Proven leadership skills with the ability to motivate and inspire team members.
- Excellent communication skills with the ability to interact effectively with clients and internal stakeholders.
- ITIL V3 or 4 Certification (Mandatory).
- COBIT Certification is a plus.
Benefits:
- Competitive salary with bonus structure
- Health insurance and retirement benefits
- Dynamic work environment with growth potential
Job Type: Full-time
Pay: $123,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
- Performance bonus
Experience level:
- 5 years
Schedule:
- 8 hour shift
Application Question(s):
- Do you have ITIL Certification ?
- How many years of experience do you have specifically in managing Managed Services Contracts?
Language:
- English (Required)
Work Location: In person
Job Summary
Full Time
Retail
$125k-159k (estimate)
04/26/2024
08/22/2024
cybercsi.com
MOUNTAIN VIEW, CA
50 - 100
1993
DAVID W SANDERS
$10M - $50M
Retail
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About CyberCSI
We Keep IT Moving Founded in 1993, cyberCSI is a privately held company headquartered in Santa Clara, California. We are experts in providing scaleable, cost effective IT outsourcing solutions and have consistently demonstrated that we can effectively reduce the large financial costs of managing IT environments. We have successfully been managing the IT operations of Fortune 500 and SMB organization since our founding. cyberCSIs best practices implementation coupled with OPUS, our unique, proprietary cloud-based IT lifecycle software will allow you to focus on your core business and not IT ope ...
rations. We are flexible, reliable and have a broad range of capabilities and levels of expertise that is critical to keeping your costs down and employees productive. cyberCSI takes the pain out of IT and we do it better and at a lower cost than any other company in our industry. By using cyberCSI, you will have the assurance to better achieve the highest return on your IT investments. We welcome the opportunity to discuss how cyberCSI can help your company realize more benefits from using cyberCSIs outsourcing IT services and solutions.
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The job skills required for IT Operations Manager include Leadership, Communication Skills, Service Quality, Continuous Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Operations Manager positions, which can be used as a reference in future career path planning. As an IT Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Operations Manager. You can explore the career advancement for an IT Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming an IT Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Operations Manager job description and responsibilities
Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.
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They oversee numerous departments at once.
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Operations managers usually have to oversee almost every department of a business.
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They are directly responsible for the production of goods or provision of services.
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Operations managers monitor every process and procedure, which might sound a little overbearing.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Operations Manager jobs
Be a realistic, but effective, communicator.
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Communicate effectively with workers.
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Measure and communicate the right metrics.
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Proven work experience as Operations Manager or similar role.
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A successful operations manager needs to have a variety of skills.
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Step 3: View the best colleges and universities for IT Operations Manager.
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